How mbb88 collects, uses, stores, and protects your personal data. We treat your privacy with the same seriousness we give to platform security.
Six core commitments that define how mbb88 handles your personal information.
mbb88 collects personal data that is strictly necessary for account registration, identity verification, payment processing, and regulatory compliance. We do not collect data speculatively or for purposes unrelated to operating the mbb88 platform.
All personal data stored and transmitted by mbb88 is protected using 256-bit SSL encryption and industry-standard database security measures. Payment credentials are handled exclusively through PCI-DSS-compliant payment processors and are never stored on mbb88 servers in plain form.
mbb88 does not sell, rent, or trade your personal data to third parties for marketing purposes. Data is shared with third parties only where necessary for platform operations (such as KYC providers and payment processors) or where required by applicable law or regulatory authority.
As an mbb88 Member, you have the right to access the personal data we hold about you, request corrections, and in certain circumstances request deletion. These rights are subject to our legal obligations including those arising from our gaming licence and anti-money laundering requirements.
mbb88 uses session and analytical cookies to maintain your logged-in state, personalise your experience, and understand aggregate platform usage. We do not use cookies to build third-party advertising profiles. You can manage cookie preferences through your browser settings.
mbb88 retains personal data for as long as your account remains active, and thereafter for a minimum period required by our licensing authority and applicable anti-money laundering legislation. Data is securely deleted or anonymised at the end of the applicable retention period.
mbb88 operates the online gaming platform accessible at mbb88.asia. For the purposes of applicable data protection law, mbb88 is the data controller in respect of the personal data of its Members and website visitors. mbb88 is licensed and regulated by an internationally recognised gaming authority, which imposes data handling obligations that sit alongside and supplement the obligations described in this Policy.
mbb88 serves Members primarily in Malaysia, including players based in Kuala Lumpur, Penang, Johor Bahru, Kota Kinabalu, Ipoh, and other cities and towns throughout the country. The platform is operated in English and is designed to serve the Malaysian gaming community. Where this Policy refers to "personal data", it means any information that directly or indirectly identifies a living individual.
mbb88 collects personal data in the following categories, where necessary for the purposes described in Section 4:
2.1 Identity Data: Full legal name, date of birth, nationality, and government-issued identification document details (such as MyKad number, passport number, or equivalent). This data is collected during registration and KYC verification.
2.2 Contact Data: Email address, Malaysian mobile phone number, and residential address. This data is used for account communication, OTP delivery, and regulatory correspondence.
2.3 Financial Data: Payment method details sufficient to process deposits and withdrawals (such as e-wallet identifiers for Touch 'n Go eWallet, Boost, and GrabPay, or bank account identifiers for FPX, Maybank, CIMB, and Public Bank transfers). Full payment credentials are processed by PCI-DSS-compliant payment processors and are not stored on mbb88 servers in full.
2.4 Transaction Data: Records of all deposits, withdrawals, bets, and gaming activity conducted through your mbb88 account, including amounts, timestamps, game types, and outcomes.
2.5 Technical Data: IP address, browser type and version, device type and operating system, referring URLs, session duration, and pages visited. This data is collected automatically when you access the mbb88 Platform.
2.6 Communications Data: Records of your interactions with mbb88 customer support, including live chat transcripts, email correspondence, and any feedback or complaints submitted through the Platform.
2.7 Responsible Gaming Data: Voluntary limit settings, self-exclusion requests, and responsible gaming preferences set by you through your account dashboard. This data is maintained separately and is used solely for the purpose of implementing your responsible gaming preferences and for internal player protection monitoring.
mbb88 collects personal data through the following means:
mbb88 processes your personal data for the following purposes, each supported by a lawful basis under applicable data protection law:
mbb88 does not sell or rent personal data to third parties. We share personal data only in the following circumstances:
5.1 Service Providers. mbb88 engages third-party service providers to perform functions on our behalf, including KYC and identity verification providers, payment processors, fraud detection services, and cloud infrastructure providers. These providers are contractually bound to process personal data only on mbb88's instructions, in accordance with this Policy, and to maintain appropriate security measures.
5.2 Regulatory & Legal Obligations. mbb88 may disclose personal data to its licensing authority, financial intelligence units, law enforcement agencies, or other competent authorities where required to do so by applicable law, court order, or regulatory directive. We will notify affected Members of such disclosures where we are legally permitted to do so.
5.3 Business Transfers. In the event of a merger, acquisition, or sale of all or part of mbb88's assets, personal data held by mbb88 may be transferred to the acquiring entity, subject to the acquiring entity assuming equivalent data protection obligations. Members will be notified of any such transfer in advance where reasonably practicable.
5.4 Consent. mbb88 may share personal data with third parties where you have provided your prior express consent for such sharing. You may withdraw any such consent at any time by contacting mbb88 customer support.
mbb88 uses the following categories of cookies and similar technologies on the Platform:
mbb88 does not use third-party advertising cookies or cookies that track your activity across other websites for advertising profiling purposes. You can manage and delete cookies through your browser settings. Please note that disabling strictly necessary cookies may impair your ability to access certain features of the mbb88 Platform.
mbb88 implements and maintains a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
Despite these measures, no data transmission over the internet or storage system can be guaranteed to be 100% secure. If you have reason to believe the security of your mbb88 Account has been compromised, contact mbb88 customer support immediately.
mbb88 retains personal data for the periods described below, after which data is securely deleted, anonymised, or archived in accordance with applicable legal requirements:
Subject to applicable law and our legal obligations as a licensed gaming operator, you have the following rights in relation to your personal data held by mbb88:
You may request a copy of the personal data mbb88 holds about you. We will respond to verified access requests within 30 days.
You may request correction of inaccurate or incomplete personal data. You can update most account information directly through your mbb88 account settings.
You may request deletion of your personal data. This right is subject to overriding legal obligations, including those arising from our gaming licence, which may require us to retain certain data for prescribed periods.
You may object to the processing of your personal data where we rely on legitimate interests as the legal basis. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
Where processing is based on consent or contract and is carried out by automated means, you may request your personal data in a structured, commonly used, and machine-readable format.
Where processing is based on consent (such as for marketing communications), you may withdraw consent at any time through your account settings or by contacting mbb88 support. Withdrawal does not affect the lawfulness of prior processing.
To exercise any of the above rights, contact mbb88 customer support with your full name, registered email address, and a description of your request. We may request additional verification to confirm your identity before processing your request. We aim to respond to all verified requests within 30 days.
mbb88's operations and infrastructure are distributed across multiple jurisdictions to ensure platform availability and performance. As a result, your personal data may be transferred to and stored in countries outside Malaysia. Where such transfers occur, mbb88 ensures that appropriate safeguards are in place to protect your data, including contractual protections with receiving parties that are equivalent to the standards described in this Policy.
mbb88 engages service providers — including KYC providers, payment processors, and cloud infrastructure operators — that may process data in jurisdictions outside Malaysia. All such providers are selected on the basis of their data security credentials and are contractually required to maintain standards equivalent to those imposed by our licensing authority.
mbb88 is strictly prohibited to individuals under the age of 21. We do not knowingly collect personal data from persons under 21 years of age. If we become aware that personal data has been submitted by or on behalf of a person under 21, we will promptly close the associated account, delete the relevant personal data (subject to overriding legal obligations), and, where required, report the matter to relevant authorities.
If you are a parent or guardian and have reason to believe that a minor has accessed mbb88 or submitted personal data to the Platform, contact mbb88 customer support immediately. mbb88 takes the protection of minors seriously and enforces the 21+ requirement through mandatory KYC verification at the withdrawal stage and targeted verification at earlier stages where there are grounds to believe an account holder may be underage.
12.1 Policy Updates. mbb88 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform operations. Material changes will be communicated to Members via the Platform and/or by email to the registered account address. The "Last Updated" date at the top of this Policy will be revised accordingly. Continued use of the mbb88 Platform following the effective date of any update constitutes acceptance of the revised Policy.
12.2 Governing Law. This Privacy Policy is governed by the laws of the jurisdiction in which mbb88 is licensed and regulated. Any disputes arising from or in connection with this Policy shall be subject to the jurisdiction of the competent courts in that jurisdiction.
12.3 Contact. For any questions, requests, or complaints relating to this Privacy Policy or mbb88's data practices, contact our Data Protection team via the mbb88 customer support channel. Our support team is available 24/7 and can be reached by email at: [email protected]
Your data is protected. Your privacy is respected. Join Malaysian players who trust mbb88 for live casino, sports betting, and slots — all in MYR, all secure.
21+ Only | Play Responsibly | Licensed & Regulated